XLIII Coffee’s commitment to responsibility in operations

Operating on a foundation of transparency and transitioning towards sustainability, XLIII Coffee consistently and continuously implements responsibility-ensuring processes and practices in all aspects. We strive to do the right thing from the smallest details, from the very first step and for everyone.

Taking responsibility for our actions is the first step on our sustainability journey. In every aspect, responsibility in every decision of XLIII Coffee is placed correctly and is at the center of every action. For us, ensuring responsibility in our operations includes but is not limited to responsibility to customers when providing products, responsibility to suppliers and the entire coffee industry system at all different stages.

 


 

Responsibility to partners

 

XLIII Coffee takes full responsibility for all orders when working with supply partners. We provide information about the needs, expectations, and volume of goods to be purchased in each season, ensuring that strategic partners understand and grasp all information, thereby agreeing on the purchasing process, payment, and transportation to Vietnam. Orders are always paid promptly, in full, and in compliance with international and Vietnamese law payment and tax policies. In addition, for pre-orders according to requirements or cooperation in conducting trials of new processing methods and cultivation methods, XLIII Coffee commits to purchasing and providing financial support throughout the implementation process, ensuring the output for the production batch.

We strive to build long-term partnerships based on trust and respect. This promotes the payment of accurate, reasonable values ​​and improves the livelihoods of farmers, fair labor practices. We continuously connect, create appropriate access with partners to understand the difficulties in the growing area and grasp the actual situation throughout the cultivation process, thereby having appropriate support strategies for the cooperation process, supporting each other.

 


 

Responsibility for raw materials

 

XLIII Coffee is responsible for the raw materials we choose. Emphasizing transparency, we choose high-quality coffee sources, commit to quality, and take responsibility for sourcing operations. XLIII Coffee pays the correct cost, makes payments for necessary import-export taxes and fees, food quarantine, and product declaration in accordance with legal regulations on commercial activities.

We use all our resources to choose appropriate preservation methods to maintain the inherent quality and flavor of the raw materials. XLIII Coffee strives to evaluate and select suitable roasting profiles to develop the potential flavor of coffee beans, fully describe the value, and provide detailed product information.

 


 

Responsibility for coffee production with customers

 

Provide transparent information

 

Committed to building a transparent and fair coffee supply chain, XLIII Coffee provides accurate data and ensures traceability for every product we supply. XLIII Coffee is committed to providing dedicated service with quality products, in accordance with the descriptions and information provided. In this way, we establish transparency with customers, while proactively evaluating the level of meeting sustainability requirements of strategic partners.

 

Responsible marketing and advertising

We are very careful in introducing, marketing, and promoting XLIII Coffee’s coffee products in direct and online materials. We ensure the use of accurate descriptive images provided by raw material supply partners, publicly update information about the origin of coffee, and accurately highlight the inherent flavors, instead of just providing basic information that cannot be traced to the origin.

 


 

Responsibility in the coffee business with the organization

 

XLIII Coffee is very focused on promoting responsibility in developing corporate culture and managing human resources. We comply with health standards and strive to provide a safe working space and work environment for workers.

XLIII Coffee always has clear policies on labor laws, salary and welfare policies that are built transparently and fairly, ensuring the rights of workers. Training and knowledge exchange activities to improve professional knowledge are also regularly carried out to improve human resource value and improve product and service quality. In every approach, XLIII Coffee strives to create the best conditions for employees to work, develop, and exploit their potential, in line with the organization's sustainable development orientation.

 


 

Responsible coffee Business with the Community

 

Environmental Protection

 

We strictly apply environmental standards throughout the roasting, packaging, and storage of coffee. The use of renewable energy, minimizing carbon emissions, limiting dependence on single-use products is a top priority and is implemented consistently. In addition, XLIII Coffee also applies green solutions, invests in environmentally friendly packaging materials such as GrainPro coffee storage bags, coffee packaging bags certified to European DIN EN 13430 standards, recyclable and biodegradable materials.

 

Support social initiatives

 

XLIII Coffee continuously practices responsible labor, supports infrastructure development projects in the growing areas where we source raw materials. At the same time, XLIII Coffee also proactively carries out environmental protection activities, technology transfer, testing, and improving production quality. These are practical activities that have a positive impact in maintaining ethical values, a sense of responsibility, and in line with our sustainable development transition orientation.

 

As a business operating on a community value platform, XLIII Coffee has multifaceted responsibility to the environment and our colleagues in every decision, on every journey. We strive to protect intrinsic value from every angle and take responsibility for all decisions from sourcing, roasting, supplying, and product promotion. XLIII Coffee understands our role and responsibility in the journey to protect the green planet, establish a sustainable and responsible coffee industry.

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